Service Catalog

Throughout 2017, OIT focused on reviewing and refining our service catalog—the repository for all the self-service and assisted-service technologies we support—so that our customers can access the most accurate and up-to-date information.

Browse the list below or visit our online service catalog for even more information.

A/V Equipment Checkout

Active Directory Security Group

Amazon Web Services

Anti-Virus Software

Application Consultation

Audience Response System (Clickers) / myBox

Canvas Consulting/Training

CatCast – Lecture Video Capture & Live Streaming

CatCourses Consultation/Training

Classroom Technology

Classroom Technology (A/V) Consultation

Computer Backup (CrashPlan)

Computer Labs Support

Computer Purchases

CROPS Academic Records Request

DCC 'UCM Guest' WiFi Access

DCC IT Setup Appointment

DCC Printing - Setting up your Computer

Desktop Conferencing (Skype)

Device Setup (Desktop/Laptop)

DNS Addressing and Aliasing

eduroam Wireless Network

Email and Calendar


General IT Request

IDM (Service and Affiliate Account Management)

Kaltura Consultation/Training

Learning Glass Consultation/Training

Loaner Devices for International Travel

Mass Email (Distribution List/Listserv)

Merced Cluster Account Request

Mobile Device Purchases (Cell Phone / MiFi)

Mobile Device Support

MobileCat (UC Merced Mobile App)

Network (Port Configuration)
Network Static IP Address
Online Payments Storefront
Password Change/Reset
Preferred Name Change
Printer Installation
Qualtrics Survey Tool
Recycling Electronics - eWaste
Research Data Storage and Backup
Research Software Installation (Servers and Clusters)
Security Consultation
Single-Sign-On (SSO)
Software Installation Support
Software Installs/Purchasing
Special Event Support
SSL Certificate Request
Static IP Addressing
Storage (CatDrive)
Student Data Request
Student Information System (Staff)
Student Information System
(Student & Alum
Telephone Service (Landline)

UCMNetID (New Account)
Video Conferencing
VoIP Service Request

Virtual Private Network (Argus)
Virtual Private Network (Janus)
Website Publishing/Hosting

Wireless Network
Zoom (Web Conferencing)

*Self-Service Option